I’m not one who will camp out over night for any gadget…even though I really like gadgets.
It truly amazes me when a company has people ready to give them money…yet that company makes it difficult to hand over that money.
We are talking cellphones here…I mean smart phones…and specifically the Motorola Moto-X.
I’ve gone through the online customization build process on MotoMaker.com twice now. Granted, it doesn’t take long, but after the first time the site hung on me and I gave up.
A week later I went through the process again and got annoyed when Verizon (with whom I’ve had and account for…10+ years) wanted to run a credit check on me.
Now, let me be clear: This isn’t a new account, this is upgrading my phone on my current account – why a credit check??
So, I left that process.
Next I stopped into a Verizon store, but apparently not a great one. I asked to see the Moto-X and they pointed me to that area. What they had was last years’ model…and they didn’t even know it.
So I left.
A few weeks later I stopped into what I believe to be a corporate Verizon store. Ooh, and they have the bamboo back Moto-X, just what I’m looking for…how long is the wait? 30 minutes?
So I left.
Today I was near one of the other corporate Verizon stores. They, too, have the bamboo backed Moto-X. I gave my name, waited 15 minutes, then asked how much longer. Her look said it all.
So I left.
Yep, I’ve spent upwards of a month “trying” to buy a Moto-X.
Strange that this should be so difficult.
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