I recently tried to access the vPC-GR Dashboard after logging into myPers.
Once I clicked the link Access the vPC-GR Dashboard I got stuck on the following screen:
So, I called our friends at myPers and got the run around.
First they had me change the cookie settings. Nothing.
Next I was told the system goes down frequently. Thanks.
Finally I was told I’d get a call back from a support tech “today”. Today turned into never.
But I did receive an email that was not at all helpful.
So I’m using IE 11. I made the wild assumption that this site would be first compatible with IE.
For “fun” I decided to try and access using Firefox.
All I had to do is turn off the popup block and everything worked great.
I informed myPers of this and they responded that they only will recommend use of IE as others have trouble with the other browsers.
Gee, thanks.
Thanks for this. Just so you know they are not recommending it to others. I stumbled on your blog after several frustrating days of trying to get to the dashboard.
I also agree that my promise for a phone call back from the help desk turned into never. I also got the same useless solution emails. I also tried all email instructions to clear cookies and browser history.
My opinion all this automation has lessened the customer service from ARPC not, enhanced it.
Oh, I know they aren’t recommending anything other than Internet Explorer.